Terms and Conditions

The Jessica Finochetti brand is operated by Alecrim ao Sol Lda., Tax ID 517126370, headquartered in Lisbon, Portugal.

Products and Prices

  • Our lampshades are handcrafted and may present small natural variations.
  • The prices displayed on the website include applicable taxes but do not include shipping fees, which are calculated at checkout.

Orders and Payments

  • Orders are confirmed after payment is completed. We accept payments via Multibanco, MB Way (Portugal only), Visa, Mastercard, PayPal, Apple Pay, Pix,
    and Boleto.
  • In case of an error during payment processing, the order may be canceled.

Shipping and Delivery

  • We ship to Europe, South America, and the United Kingdom.
  • The estimated delivery time will be provided at checkout.
  • Delays caused by shipping carriers or customs procedures are beyond our responsibility.

Returns and Exchanges

  • Customers may request a return within 14 days of receiving the product, provided that it is in perfect condition and unused.
  • Personalized or made-to-order products cannot be returned.
  • If a product is found to be defective, the customer must contact us within 48 hours of receipt for evaluation and possible replacement.

Website Use

  • Unauthorized reproduction of any website content, including images and product descriptions, is strictly prohibited.
  • We are not responsible for typographical errors or temporary website malfunctions.

Changes to Terms and Conditions

We may update these Terms and Conditions whenever necessary. We recommend visiting this page regularly to stay informed.

Contacto

For any questions or requests regarding your privacy, please contact us at .

Last updated: [publication date].